Product Research
How to run a JTBD interview study with paying customers
Most product teams run JTBD interviews with strangers from a panel. Running them with your own paying customers adds context no stranger can provide.
Blog
Insights on expert networks, market research, UX research, and AI training from the CleverX team.
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Research Operations
How to scale from 10 to 500 user interviews per quarter
Most teams hit a ceiling at 20-30 interviews and never break through. The path to 500 per quarter requires solving three different bottlenecks, not one.
Research Operations
How to switch research platforms: migration guide
Switching research platforms is a 4 to 8 week process if you plan it right. Here is the scorecard and migration checklist that keeps projects on track.
Product Research
How to test onboarding flows with real users before rollout
Most onboarding problems are invisible until launch day. Here is how to surface and fix them with real new users before you ship to everyone.
Research Operations
In-house research ops vs outsourcing: full cost comparison
Most teams that build out research ops in-house undercount the real cost by 40-60%. Here is every cost line, compared against what outsourcing or a platform-first model actually runs.
Research Operations
LinkedIn vs panel recruitment: real cost and time compared
Sourcing research participants via LinkedIn feels free until you count the hours. Here is the side-by-side breakdown that changes how teams budget.
User Research
Lookback participant recruitment: where to find participants
Using Lookback but stuck on participant sourcing? Here are the four external recruitment options that pair well with Lookback moderated sessions, and when to use each.
User Research
Recruiting participants for Lyssna beyond the built-in panel
Lyssna Recruit works well for general consumer feedback. When your audience is B2B or niche, you need an external sourcing strategy. Here is how to build one.
Market Research
Market research cost benchmarks for B2B SaaS by funding stage
Most B2B SaaS teams over-spend on the wrong research at the wrong stage. Here are the cost benchmarks that match your funding round, not someone else's.
Research Operations
Multi-country user research without local recruiters
The traditional model, hire a local recruiter in every market, costs $3,000-8,000 per country and adds 6-8 weeks to your timeline. Here is what replaces it.
Research Operations
Participant recruitment cost at scale: 50 vs 200 vs 500 respondents
Most research budgets are built around a single round of 50 participants. But what happens when your program scales? Here is how recruitment costs shift across 50, 200, and 500 respondents.
Research Operations
Per-credit vs per-seat pricing: which model fits your team
Not every research team should pay the same way. Here is how to choose between credit-based and seat-based pricing before you sign a contract.