Product updates, new features, and improvements to the CleverX platform.
Improvement
Email preferences and improved activity tracking
You can now manage your email notification preferences from your account settings, and study activity logs now show who made changes.
Improvements
Email notification preferences: A new Notifications tab in your account settings lets you control which emails you receive from the platform
Better activity tracking: Study activity logs now clearly show which team member made each change, making it easier to track who did what in your studies
Fix
Chat improvements and messaging fixes
Fixed chat messaging and account deletion handling to prevent chat breakage and ensure smooth communication.
Bug Fixes
Improved chat message box handling when the other participant deletes their account
Fixed chat issues that could occur during permanent account deletion
Fix
Survey analysis and billing fixes
Fixed survey rendering for all question types, study analysis recovery, and billing consistency for subscription renewals.
Bug Fixes
Survey questions now render correctly for all question types, including proper attribution of quote authors
Study analyses that were interrupted during generation can now be recovered and completed
Subscription invoices are now generated consistently for all renewals, regardless of credit status
Fixed data integrity issues with inbound applicant tracking for survey requests
Feature
Participants now have their own settings page
Participants can now access their own dedicated settings page to manage their preferences and account.
New Features
Participants now have access to their own settings page where they can manage their preferences and account settings
Fix
Calendar permissions and study cloning fixes
Fixed calendar permission handling when participants decline access and improved reliability of study cloning and interview completion.
Bug Fixes
Participants now receive clearer feedback when they decline calendar access permissions
Fixed calendar booking to require proper write access permissions
Improved survey cloning to ensure all study fields, question sets, sources, and documents are properly copied as drafts
Fixed interview completion tracking to properly finalize when sessions end
Fixed document routing to correctly apply skip-logic rules during study execution
Fix
Study pause handling and external refund improvements
Improved how paused studies are displayed to participants and fixed refund handling when studies are refunded externally.
Bug Fixes
Participants can now see paused studies and receive accurate status updates about study state
Fixed participation continuation on paused studies
Refund breakdown is now hidden when a study has been refunded externally, preventing confusion about payment status
Feature
Number input questions now available in surveys
Researchers can now add number input questions to surveys and screeners, enabling collection of numeric responses from participants.
New Features
Number input questions are now available as a question type when creating surveys and screeners
Study agents can create and manage number input questions through the AI builder
Improvements
Updated prototype editor interface for better alignment with design specifications
Fix
Fixed survey response display and analytics issues
Fixed several bugs affecting how survey responses and analytics are displayed and exported, including proper handling of rating scale and number questions.
Bug Fixes
Rating Scale and Number questions now display correctly on the Responses tab
Survey analytics now properly aggregate and display rating scale and number question responses
Fixed an issue where answers were incorrectly dropped when a question type was changed
Corrected CSV export permissions and cleaned up participant column data in exports
Improvement
Improved recruitment targeting and survey navigation
Better geographic targeting for recruitment campaigns and more reliable survey navigation for participants.
New Features
Search and select countries, states, and cities in recruitment targeting instead of typing them manually
Improvements
Enhanced survey preview to show “Other” options correctly
Improved character limit display in survey questions
Better validation of branching rules in screeners to prevent unintended logic overwrites