Product updates, new features, and improvements to the CleverX platform.
Feature
Interaction engagement data now visible in results
Website testing studies now display interaction engagement data on the dashboard and in results.
New Features
View interaction engagement metrics directly on your website testing dashboard
Interaction data is now included in study results for easier analysis
Improvement
Enhanced question types and AI interview voice settings
Improved support for screener and survey question types, plus added AI interview voice configuration options.
Improvements
Enhanced question type support for screeners and surveys
Added voice configuration options for AI interviews
Fix
Study previews and participant screening improvements
Fixed study previews and participant qualification screening to work correctly for all study types.
Bug Fixes
Study owners can now properly preview website-based tasks without requiring a team setup
Participant qualification screening now correctly evaluates numeric input responses
Improvement
Chat messaging now limited to moderated studies
Chat messaging is now available only for moderated research studies, preventing accidental communication in non-moderated study types.
Chat Improvements
Chat messaging functionality is now restricted to moderated studies only
Participant message actions are hidden in non-moderated study types
This prevents unintended communication channels outside of moderated environments
Improvement
Google Drive and Notion integration improvements
Google Drive and Notion import and export functionality is now faster and more reliable with direct integration.
Improvements
Enhanced Google Drive and Notion integration with direct import and export capabilities
Improved performance and reliability for cloud storage connections
Improvement
Updated Starter and Pro plan pricing structure
Starter and Pro plans no longer include bundled credits.
Changes
Removed bundled credits from Starter and Pro subscription plans
Pricing structure updated across the platform
Fix
Fixed study cloning attribution tracking
Corrected how participant attribution is tracked when studies are cloned, ensuring accurate reporting of where participants came from.
Bug Fixes
Fixed an issue where participant attribution tracking was not working correctly for cloned studies
Feature
Participant booking system and experience improvements
Launched participant booking system V1 with calendar scheduling, reminders, and rescheduling capabilities.
New Features
Participant booking system: Researchers can now book and manage participant availability with an improved calendar interface
Booking management: Participants can reschedule or cancel bookings through dedicated links
Reminders: Automatic reminders are sent to participants for scheduled sessions
Host information: Participants receive host details and context for their bookings
Deep linking: Shareable booking links with improved navigation and brand consistency
Bug Fixes
Fixed reminder delivery for survey requests to ensure reminders are only sent when an expert is assigned
Improved data handling for invoice generation and related survey request information
Improvement
Studies go live immediately after payment
Studies are now live and recruiting participants right away when payment is processed, eliminating any delays.
Improvements
Studies now go live immediately after payment is processed, allowing researchers to start recruiting participants without waiting for additional verification or approval steps
Feature
Calendar booking and task editor improvements
Participants can now connect their calendar to book moderated sessions, and researchers can configure capture and redirect settings per task.
Participant Calendar Booking
Participants can now connect their Google or Outlook calendar before booking a moderated session
Calendar events are automatically created in the participant’s own calendar when they book
Participants receive email reminders and can see exactly when the join link unlocks (30 minutes before the session)
Reschedule and cancel actions automatically sync with the participant’s calendar
This applies to both in-platform participants and anonymous participants from external sources
Task Editor Redesign
Website and Prototype task editors have been redesigned with an improved interface
Researchers can now configure capture settings (screen, audio, and camera) for individual tasks
Researchers can set optional redirect URLs to send participants to a custom page after task completion
Bug Fixes
Fixed an issue where meeting reminder emails were not being sent to participants
Fixed a privacy issue where anonymous participants’ real names could appear on researcher-facing surfaces
Improved security for researcher account authorization
Fixed the “Back to study” link appearing in booking previews where it shouldn’t