Product updates, new features, and improvements to the CleverX platform.
Feature
AI tools integration and AI interview improvements
Connect your favorite AI assistants directly from CleverX with a new AI tools page, plus enhanced AI interview moderator controls and better work preservation.
AI Tools Integration
Connect Claude, ChatGPT, and Claude Code directly to CleverX
Manage API keys and permissions from a new Settings page
Use your connected tools within the platform
AI Interview Improvements
Enhanced AI moderator drawer with save, undo, and accessibility improvements
Try interview scenarios yourself before running with participants
Topic files now display as thumbnails for easier navigation
Fixed issues with unsaved work being lost in interview drawers
Other Fixes
Improved report handling in study management
Improvement
Ask Dock conversation persistence and study builder fixes
The Ask Dock now preserves conversations when you reload the page, and study builder suggestion chips have been fixed to provide more accurate recommendations.
Improvements
Ask Dock persistence: Your Ask Dock conversations now stay available when you reload the page, allowing you to continue where you left off
Study builder suggestions: Fixed suggestion chips in the study builder to provide more reliable and accurate recommendations
Fix
Improved timing handling for participant tasks
Participants no longer experience timing constraints, hard stops, or forced waits during tasks, creating a more flexible and natural experience.
Bug Fixes
Removed timing restrictions that previously imposed hard stops and forced waits on participants during task completion
Fixed timer handling to provide a more natural, unrestricted experience for participants working on research tasks
Fix
Fixed disqualification logic in study screening
Corrected how disqualification rules are applied during participant screening to ensure only actual rejections trigger the disqualification tag.
Bug Fixes
Fixed disqualification tagging to only apply when answers are explicitly set to reject
Corrected screening logic to properly evaluate disqualification rules based on participant responses
Improved accuracy of participant eligibility assessment during the screening process
Improvement
Screener fixes and roster filtering improvements
Enhanced screener logic and improved roster management with approval tracking and progress filtering.
Improvements
Screener Logic Refinements: Fixed screener answer handling to prevent responses after verdicts are reached, improved number comparison accuracy in rules, and ensured proper rule evaluation for all participant responses
Clearer Screener Interface: Updated answer and rule wording in the screener preview to make instructions more understandable
Roster Management: Added approval tracking cards to show items awaiting your review, quick filters for in-progress studies, and participant progress timeline visualization
Navigation Updates: Removed Methods from the navbar and footer for a cleaner interface
Feature
AI interviews now support images and videos
Researchers can now include images and videos as stimulus materials in AI interview questions.
New Features
AI interview stimulus materials: Add images and videos to AI interview questions to provide context and richer stimulus to participants
Bug Fixes
Fixed refund calculations to exclude slots that were never paid for
Improved accuracy of analysis summaries by validating percentage calculations against their source data
Fix
Team invite and signup flow fixes
Fixed issues where invited teammates could encounter dead-end states or signup conflicts when joining teams.
Bug Fixes
Team invite states: Fixed an issue where team invitations would reach a dead-end when email addresses didn’t match, now properly showing the different-email state so users can proceed
Invited teammate signup: Fixed a conflict preventing invited teammates from signing up when using a browser linked to another account
Feature
AI-moderated and 1:1 video case studies now available
Researchers can now conduct anonymized video case studies using AI-moderated conversations and direct 1:1 interviews with participants.
New Features
AI-moderated and 1:1 video case studies: Conduct 20 anonymized video case studies with both AI-moderated conversations and direct 1:1 video interviews with participants
Improvements
Video platform availability has been optimized for better reliability
Fix
Bug fixes and platform updates
Fixed notification handling issue and updated Zoom integration availability.
Bug Fixes
Fixed an issue with notifications that could cause errors when processing certain stored data
Changes
Updated Zoom availability in study creation
Fix
Call stability and security improvements
Fixed issues with call joinability, reschedule handling, and prevented unintended incentive refunds for gifted responses.
Bug Fixes
In-progress calls now remain joinable and display refused reschedule information correctly
Fixed an issue where incentives were being refunded for gifted responses
Resolved token and participant data leaks in moderator no-show scenarios