Changelog

Product updates, new features, and improvements to the CleverX platform.

Fix

Fixed participant menu and screener invite flow

Fixed issues where participant action menus closed prematurely and screener invitations weren't transitioning correctly.

Bug Fixes

  • Fixed participant action menus closing before confirming actions
  • Fixed screener invitation transition logic during qualification
Improvement

Billing accuracy, video diary, and participant access improvements

Invoices now display accurate charge amounts and credit line items, while participants who don't pass screening can reapply, and video diary features adapt to device capabilities.

Billing

  • Invoices now show the actual charged amount and display one credit line per invoice for clearer billing records

Video Diary

  • Screen sharing is now hidden in browsers that don’t support it, preventing user confusion

Participant Access

  • Participants who are re-screened can now access the study again instead of being permanently blocked

Study Duration

  • Study duration now displays derived from the total task length, with the UI properly synced to the duration field
Feature

Reference images now supported on survey questions

Survey creators can now attach reference images to any survey question to provide visual context for respondents.

New Features

  • Attach reference images to survey questions to provide visual guidance or context
  • Reference images display below the question for better readability
  • Secure image upload through improved backend handling
Fix

Bug fixes for Pro subscribers and incentives

Fixed access issues for Pro subscribers and improved clarity around incentive amounts and upload error messages.

Bug Fixes

  • Pro subscribers can now access the team page without restrictions
  • Participants see the correct incentive amount on the approval screen
  • Upload failures now display clearer error messages to help diagnose what went wrong
  • Rejected applicants are properly moved out of the qualified candidates list for researchers
Feature

Figma integration now available to all users

Figma connect and the Prototype method are now available to all researchers and teams.

New Features

  • Figma integration expanded: Figma connect and Prototype study methods are now accessible to all users on the platform, enabling broader design research and prototyping capabilities
Improvement

Prototype Sessions and Image Question Fixes

Fixed multiple issues with prototype sessions and image-based questions, and added automatic transcription for think-aloud narration.

New Features

  • Think-aloud narration in prototype sessions is now automatically transcribed

Bug Fixes

  • Fixed audio device issues when prototype tasks end unexpectedly
  • Corrected behavior of select-all functionality for image choice questions
  • Fixed full-screen viewer for image-based questions
  • Fixed delete button for image choice questions
  • Resolved issues with oversized screenshots blocking study creation
  • Fixed participant visibility in researcher collaboration tabs
Fix

Fixed authentication issues with login and signup

Resolved multiple authentication issues including preventing account creation on the login page and improving error messages for login failures.

Bug Fixes

  • Fixed login page incorrectly attempting to create accounts
  • Improved error messages when login fails
  • Enhanced error messaging for LinkedIn authentication failures
Feature

Figma prototype studies and wallet payment support

Added support for prototype-based studies using Figma and enabled wallet balance to be applied as a payment method alongside card payments.

New Features

  • Prototype studies via Figma: Researchers can now create studies based on interactive Figma prototypes. A Figma account connection is required to use this study method.
  • Wallet and card payment options: When launching a study, your wallet balance can now be used alongside card payments to cover study costs.

Improvements

  • Figma prototype functionality is now controlled on a per-user basis, allowing for more flexible access management.
Improvement

Website task editor redesign and improved audio capture

Website tasks now feature an improved editor with auto-complete suggestions, think-aloud audio capture, and better session scoring.

Improvements

  • Editor redesign: The website task editor has been redesigned for better usability with auto-complete support for goals
  • Think-aloud audio capture: Participants can now record think-aloud sessions, with automatic session verdict tracking
  • Success scoring: Improved scoring system for better measurement of task completion outcomes
Fix

Cookie Consent Now Uses Your Timezone

Cookie consent is now determined by your actual timezone rather than an incorrect location header, ensuring compliance rules apply correctly.

Bug Fixes

  • Fixed cookie consent to be based on your timezone instead of an inaccurate location detection method, ensuring the right privacy rules apply to you