Product updates, new features, and improvements to the CleverX platform.
Feature
Wallet payments and Figma account requirements
Study payments can now use both wallet balance and card payment methods simultaneously, and prototype studies now require Figma account setup.
New Features
Wallet and card payment combined: When launching a study, you can now apply your wallet balance alongside a card payment method, allowing flexible payment options across both sources
Figma account requirement for prototypes: If you’re conducting prototype studies, you’ll now need to connect your Figma account before adding prototype links or scenarios
Improvements
Prototype method verification is now locked in place before checking Figma account status for better security
Improvement
Website task editor redesign and improved audio capture
Website tasks now feature an improved editor with auto-complete suggestions, think-aloud audio capture, and better session scoring.
Improvements
Editor redesign: The website task editor has been redesigned for better usability with auto-complete support for goals
Think-aloud audio capture: Participants can now record think-aloud sessions, with automatic session verdict tracking
Success scoring: Improved scoring system for better measurement of task completion outcomes
Fix
Cookie Consent Now Uses Your Timezone
Cookie consent is now determined by your actual timezone rather than an incorrect location header, ensuring compliance rules apply correctly.
Bug Fixes
Fixed cookie consent to be based on your timezone instead of an inaccurate location detection method, ensuring the right privacy rules apply to you
Feature
Discussion Guide Builder and AI-Generated Guides
You can now build and use AI-generated discussion guides for moderated video interviews, with an in-call panel to reference them during conversations.
New Features
Discussion Guide Builder: Create custom discussion guides for your interviews with a dedicated builder interface
AI-Generated Guides: Automatically generate discussion guides for moderated video interviews to streamline your preparation
In-Call Reference Panel: Access your discussion guides directly within the video call interface for easy reference during conversations
Bug Fixes
Fixed availability scheduling to properly display default business hours (9 AM - 5 PM) in availability previews and scheduling grids
Fix
Study building and access improvements
Fixed question display during study building and enabled logged-out visitors to access unlisted studies.
Bug Fixes
Question options now display correctly during study building, even when the page is reloaded
Logged-out visitors can now open unlisted studies via direct link
Improvement
Past-due settlement and billing improvements
Researchers can now resolve past-due balances during study checkout, with improved billing settlement options.
Improvements
Added settlement options during the study checkout process to help resolve past-due balances
Simplified the checkout flow by combining billing settlement with study enrollment
Feature
Figma Integration and Platform Updates
Added optional Figma integration to the public prototype flow for enhanced design collaboration.
New Features
Figma Integration: Researchers can now optionally connect Figma to their public prototype flow for seamless design file sharing and collaboration
Improvements
Enhanced email delivery reliability to ensure broadcast communications are properly retried and maintained
Fix
Improved Study Credit Settlement and Valuation
Fixed issues with study credit settlement processing and how expired credits are valued.
Bug Fixes
Improved reliability of study credit settlement to prevent duplicate processing
Fixed how expired credits are calculated and valued in your account
Feature
Download all session recordings at once
Researchers can now download all recordings from a session in a single action instead of downloading them individually.
New Features
Added “Download all recordings” button in session details, allowing you to download all recordings from a session at once as a package
Feature
One method per unmoderated study configuration
Unmoderated studies can now be configured to use only one research method, with support for scenario-based task prototypes.
New Features
Unmoderated studies can now be locked to a single research method, improving study consistency and design clarity
Added support for scenario-based task prototypes in unmoderated studies