Changelog

Product updates, new features, and improvements to the CleverX platform.

Feature

New simulated research landing page and video response improvements

Launched a redesigned simulated research landing page and simplified video response questions with enhanced media handling.

New Features

Simulated Research Landing Page

  • Completely redesigned landing page showcasing CleverX’s simulate-then-validate approach
  • Features bold hero section, competitive comparison, and interactive elements
  • Includes real-world example with step-by-step research pipeline demonstration
  • Clear explanation of how simulated research differentiates from traditional methods

Simplified Video Response Questions

  • Streamlined question editor with just question text and media upload (no type selection needed)
  • New drag-and-drop media uploader supporting images, video, and audio files
  • Pre-screen phase before recording with camera and privacy tips
  • Support for up to 5 media files per question

Improvements

  • New media gallery component for researchers to view and manage participant media
  • Shows media count in question headers for quick overview
  • Improved contrast and spacing in the editor interface
  • Participants can view all media types (images, videos with manual play controls, and audio)

Feature

Team collaboration tools in study builder

Researchers can now see team members and send messages directly from the study builder.

Team Collaboration Panel

  • View all team members and their roles in a slide-out panel
  • Send messages to team members with message templates and dynamic variable substitution
  • Collapse/expand the message compose section for a cleaner workspace

Quick Study Sharing

  • Copy study link with a single click from the study builder header
  • Visual confirmation when link is copied to clipboard

Team Member Display

  • See active team members with an overlapping avatar stack in the builder header
  • Click avatars to open the full collaboration panel

Feature

Redesigned authentication flows with new code-based verification

Authentication flows have been completely redesigned with a new role selector, streamlined signup process, and code-based email verification instead of verification links.

New Sign-Up Experience

  • Simplified signup flow: select your role first, then enter basic information
  • Email verification now uses a 6-digit code sent to your inbox instead of clicking a verification link
  • Auto-complete your profile and head straight to the dashboard after verification

Improved Login

  • Login now remembers and highlights your last-used sign-in method (Google, LinkedIn, or Email)
  • Faster access with one-click sign-in using your previously chosen method

Password Recovery

  • Updated forgot password and reset password pages with instant feedback on success or errors
  • No need to wait for confirmation — see results immediately

Visual Updates

  • Fresh, modern design across all authentication pages
  • Cleaner, more intuitive layout that guides you through each step

Fix

Team invite signup flow now works seamlessly

Fixed an issue where team invite links weren't properly recognized during signup, preventing new users from being automatically added to teams.

Bug Fixes

  • Team invite links now work correctly during the signup flow — when you sign up with an invite link and complete your profile, you’ll be automatically added to the team and taken to your team dashboard

Fix

AI Study Builder No Longer Creates Instruction Tasks

The AI study builder has been updated to remove instruction tasks from the types of tasks it can create.

Bug Fixes

  • The AI study builder can no longer create instruction-type tasks, aligning with recent frontend updates to the study builder interface

Feature

Video Response task type and billing clarity improvements

Researchers can now create video response tasks for participants to submit video recordings, and billing information is clearer on the upgrade sidebar.

New Features

Video Response Task Type

  • Create video response tasks where participants can record and submit video answers
  • Researchers can set recording limits (max duration), allow retakes, enable camera switching, and configure file upload options
  • Write formatted task instructions with rich text editing, images, and embedded videos
  • Participants can record videos directly in the platform and submit their responses
  • Dashboard displays and plays back participant video submissions
  • Support for both single-session and diary-mode (multi-task) studies

Improvements

Clearer Billing Information

  • Plan allocation labels now correctly show “Annual allocation” for yearly plans instead of “Monthly allocation”
  • Replaced unclear billing terminology with plain language (“Adjusted for your current billing cycle” instead of “Prorated for X days”)
  • Clarified credit addition language (“credits added to your balance today” for better clarity)
  • Removed inaccurate “Total credits after upgrade” calculation that could mislead researchers

Fix

Voice input and study setup bug fixes

Fixed voice input tooltip text and resolved critical bugs preventing study setup, including moderator removal and audio recording issues.

Bug Fixes

  • Clarified voice input tooltip: Updated the voice input button tooltip to accurately reflect the current functionality without outdated keyboard shortcut references
  • Moderator removal now persists: Fixed an issue where removed moderators would reappear after saving study settings
  • Audio recording behavior corrected: Fixed unintended audio auto-recording in chat that occurred when using voice input

New Features

  • Shared inbox with email threading: Added the ability to send follow-up emails and track participant replies directly within studies, including an email timeline view to see all communication history with each participant

Improvement

Updated subscription credits and fixed billing calculations

Fixed a bug where yearly subscription customers were receiving monthly credit amounts instead of their correct yearly amounts, and updated credit values across all subscription plans.

Improvements

  • Fixed yearly subscription billing — Yearly subscribers are now credited the correct yearly amount instead of the monthly fallback amount
  • Updated subscription credit values — Starter plan credits decreased from 100 to 99 per month (1200 to 990 yearly); Pro plan credits decreased from 165 to 149 per seat per month (1980 to 1490 yearly)
  • Improved email accessibility — Invitation emails now support plain text format as an alternative to HTML, improving compatibility across different email clients

Bug Fixes

  • Fixed incentive card display for researcher-funded studies — the incentive card now hides correctly when there’s no incentive amount set, instead of showing “Free”

Improvement

Plain-text invite emails and stability improvements

Invite emails now use plain-text format with personalized subject lines for better deliverability and user experience.

Improvements

  • Invite emails for screeners, surveys, and reminders now use plain-text formatting with personalized subject lines to improve clarity and deliverability
  • Fixed a timing issue that could cause service initialization failures on startup

Feature

Export analysis reports in Word and Markdown formats

Researchers can now export study analysis reports as Word documents and Markdown files in addition to PDF and CSV.

New Export Formats

  • Word (.docx) — Export your analysis as a fully-formatted Word document
  • Markdown (.md) — Export your analysis as Markdown for easy sharing and integration with other tools

Both formats support all survey and interview analysis types with complete data coverage, matching the existing PDF and CSV export options. Select your preferred format from the export dropdown on any analysis report.