Product Research
Always-on interview pipeline for continuous discovery
Here is how to set up an always-on interview pipeline that keeps your product team in weekly contact with customers without burning out your research ops.
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Insights on expert networks, market research, UX research, and AI training from the CleverX team.
Product Research
206 articles
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Product Research
Best platform for customer churn exit interview programs
Running a churn exit interview program means recruiting the right people, running structured conversations, and turning findings into action. Here is how to pick the right platform for each part.
Product Research
Best platform for JTBD customer interview studies in 2026
JTBD studies need recent switchers, a structured switch interview guide, and fast synthesis. Here are the platforms that handle all three.
Product Research
Best platform for B2B SaaS win/loss interview programs
Running win/loss interviews at scale means choosing the right platform for recruitment, moderation, and analysis. Here is how the leading options compare for B2B SaaS teams.
Product Research
Best platform for Kano and max-diff feature prioritization
Kano surveys and max-diff studies need qualified participants and the right survey mechanics. Here is how SaaS PMs choose a platform that delivers both.
Product Research
Best research platform for product-led growth companies
A buyer's guide to research platforms for PLG teams: what features to prioritize and which platforms deliver the speed and flexibility that product-led growth demands.
Product Research
Continuous discovery platform buyer guide for PM-led teams
No UX researcher on your team? Use these six criteria to pick a continuous product discovery platform that lets product managers run weekly interviews without research expertise.
Product Research
How to get feedback from prospects who didn't buy
Prospects who walked away know exactly what stopped them. Here is how to reach them, what to ask, and turn their answers into product and sales improvements.
Product Research
How to find B2B beta testers in under a week
Most teams spend weeks chasing the wrong beta channels. Here is how to go from zero to 15-25 qualified B2B beta testers in one working week.
Product Research
How to run a JTBD interview study with paying customers
Most product teams run JTBD interviews with strangers from a panel. Running them with your own paying customers adds context no stranger can provide.
Product Research
How to test onboarding flows with real users before rollout
Most onboarding problems are invisible until launch day. Here is how to surface and fix them with real new users before you ship to everyone.
Product Research
Pressure-test your positioning with enterprise buyers before launch
Enterprise buyers are your harshest critics. A structured pressure-test with six to ten of them before launch turns objections into messaging that holds up.