Product updates, new features, and improvements to the CleverX platform.
Fix
Fixed access control for Simulated Research
Fixed a permissions issue that allowed observers to improperly access and configure Simulated Research drafts and runs.
Bug Fixes
Fixed an issue where observers could access and configure Simulated Research drafts and launch runs that should have been restricted to authorized researchers
Fix
Signup role handling and scheduling fixes
Fixed signup process and calendar availability detection for more reliable scheduling.
Bug Fixes
Fixed signup role assignment to be handled consistently by the server
Improved booking preview to show helpful messaging when launches are unavailable for booking
Fixed calendar availability so that non-busy entries no longer block your open time slots
Fix
Fixed participant menu and screener invite flow
Fixed issues where participant action menus closed prematurely and screener invitations weren't transitioning correctly.
Bug Fixes
Fixed participant action menus closing before confirming actions
Fixed screener invitation transition logic during qualification
Improvement
Billing accuracy, video diary, and participant access improvements
Invoices now display accurate charge amounts and credit line items, while participants who don't pass screening can reapply, and video diary features adapt to device capabilities.
Billing
Invoices now show the actual charged amount and display one credit line per invoice for clearer billing records
Video Diary
Screen sharing is now hidden in browsers that don’t support it, preventing user confusion
Participant Access
Participants who are re-screened can now access the study again instead of being permanently blocked
Study Duration
Study duration now displays derived from the total task length, with the UI properly synced to the duration field
Feature
Reference images now supported on survey questions
Survey creators can now attach reference images to any survey question to provide visual context for respondents.
New Features
Attach reference images to survey questions to provide visual guidance or context
Reference images display below the question for better readability
Secure image upload through improved backend handling
Fix
Bug fixes for Pro subscribers and incentives
Fixed access issues for Pro subscribers and improved clarity around incentive amounts and upload error messages.
Bug Fixes
Pro subscribers can now access the team page without restrictions
Participants see the correct incentive amount on the approval screen
Upload failures now display clearer error messages to help diagnose what went wrong
Rejected applicants are properly moved out of the qualified candidates list for researchers
Feature
Figma integration now available to all users
Figma connect and the Prototype method are now available to all researchers and teams.
New Features
Figma integration expanded: Figma connect and Prototype study methods are now accessible to all users on the platform, enabling broader design research and prototyping capabilities
Improvement
Prototype Sessions and Image Question Fixes
Fixed multiple issues with prototype sessions and image-based questions, and added automatic transcription for think-aloud narration.
New Features
Think-aloud narration in prototype sessions is now automatically transcribed
Bug Fixes
Fixed audio device issues when prototype tasks end unexpectedly
Corrected behavior of select-all functionality for image choice questions
Fixed full-screen viewer for image-based questions
Fixed delete button for image choice questions
Resolved issues with oversized screenshots blocking study creation
Fixed participant visibility in researcher collaboration tabs
Fix
Fixed authentication issues with login and signup
Resolved multiple authentication issues including preventing account creation on the login page and improving error messages for login failures.
Bug Fixes
Fixed login page incorrectly attempting to create accounts
Improved error messages when login fails
Enhanced error messaging for LinkedIn authentication failures
Feature
Figma prototype studies and wallet payment support
Added support for prototype-based studies using Figma and enabled wallet balance to be applied as a payment method alongside card payments.
New Features
Prototype studies via Figma: Researchers can now create studies based on interactive Figma prototypes. A Figma account connection is required to use this study method.
Wallet and card payment options: When launching a study, your wallet balance can now be used alongside card payments to cover study costs.
Improvements
Figma prototype functionality is now controlled on a per-user basis, allowing for more flexible access management.