User Research
AI research tools: Scale user research with AI for complete operational efficiency
Learn how AI research tools enable scaling user research operations. Discover automation strategies, efficiency gains, and practical implementation.
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Insights on expert networks, market research, UX research, and AI training from the CleverX team.
User Research
86 articles
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User Research
Good qualitative research questions: 7 quality criteria for user research
Seven criteria for research questions: open-ended, neutral, behavioral, singular, specific, grounded, exploratory, to elicit actionable user insights.
User Research
Focus group panel recruitment: Sourcing strategies
Recruit the right participants: build panels, screen precisely, balance diversity, avoid professional respondents, and pay fair incentives.
User Research
How to run Zoom focus groups: Step-by-step walkthrough
Zoom focus groups: prep tech & consent, recruit screened participants, moderate with polls/breakouts, record securely, and synthesize actionable insights.
User Research
Online focus groups: complete platform comparison 2026
Compare online focus-group platforms(Zoom, Teams, UserTesting, Recollective), features, pricing and best use cases for user research; selection tips.
User Research
Heuristic evaluation: 10 Nielsen principles explained
A clear breakdown of heuristic evaluation and Nielsen’s 10 usability principles, with real examples and guidance on when to use it.
User Research
Recruiting research participants: 7 sourcing strategies
7 sourcing strategies to recruit high-quality research participants: panels, support, community, platforms, email, in-product, partners.
User Research
System usability scale (SUS): Complete scoring walkthrough
Learn how to score the System Usability Scale (SUS) step by step, interpret results, and avoid common mistakes when benchmarking usability.
User Research
User persona motivations: How to uncover what really drives your users
Learn how to research user persona motivations and apply them to onboarding, feature prioritization, messaging, and retention using real qualitative and behavioral signals.
User Research
Field study research methods: Ethnographic research
Field studies: observe users in their real environment to uncover workarounds, context, and hidden needs, from planning to analysis.
User Research
Tree testing tools: Free & paid options compared
Tree testing checks your IA by having users find items in a text-only hierarchy, exposing navigation problems early. Free & paid tools compared.
User Research
UX audit checklist: step-by-step evaluation
UX audit checklist: evaluate UX across navigation, content, design, accessibility, and performance, identify issues and prioritize fixes.