Customer story

Global CRO recruitment for Insight Sprint's regulated sector study

10 CRO interviews

Delivered above target

3 regions covered

US, Europe, and APAC

Flexible execution

Agile response to changing needs

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About Insight Sprint

Insight Sprint is a B2B research firm that helps teams make confident product and strategy decisions through expert interviews. They focus on connecting companies with senior decision-makers across industries to gather insights that drive outcomes.

Industry
B2B research & strategy
Expert Profile
Research leads
Risk & compliance specialists
Global participant managers
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Overview

Insight Sprint partnered with CleverX to recruit and schedule interviews with Chief Risk Officers (CROs) across the US, Europe, and APAC. The goal was to speak with senior leaders in risk and compliance roles for a research project focused on regulated industries.

The initial study had a narrower topic but shifted toward CRO insights as priorities evolved. CleverX supported this change by adapting recruitment and scheduling, ultimately delivering 10 high-quality interviews within the desired timeline.

The challenge

The team at Insight Sprint needed a very specific group of participants:

  • Senior CROs with experience in regulated sectors.
  • Spread across several markets and time zones.
  • All reviewed and approved before scheduling.

It was important to move fast while still maintaining quality and flexibility.

CleverX solution

CleverX approached the project in simple, flexible phases to ensure quality and speed at every step:

  • Feasibility and validation: Confirmed access to qualified CROs across each region.
  • Phased rollout: Started small and expanded based on early insight quality.
  • Quality-first recruiting: Shared profiles with Insight Sprint before scheduling.
  • Flexible coordination: Handled time zone differences, reschedules, and shifts in focus as needed.

Impact

The project delivered exactly what the client needed, and did so smoothly, despite the usual scheduling challenges that come with executive interviews:

  • Delivered 10 CRO interviews across 3 key regions.
  • Maintained quality and fit throughout the project.
  • Adapted quickly to changes in scope and scheduling.
  • The client was highly satisfied with both experience and results.

Key takeaways

Here's what helped the project succeed and what we'd carry forward into similar executive research:

  • Clear targeting saved time during outreach
  • A phased approach helped stay aligned as priorities changed
  • Regular updates made collaboration simple and transparent
  • Flexibility around scheduling helped keep momentum going

Discover how CleverX can streamline your B2B research needs

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