Transparent pricing
Flexible pricing models that fit your research recruitment needs.
Pay as you go
Essential
For occasional participant recruitment needs
For ongoing research participant recruitment needs
Build your own plan
Credits
Participant incentives paid separately
Credit usage for
Online survey
1 credit
Unmoderated user test
1 credit
Moderated interview
2 credits
Moderated user test
2 credits
Everything in Pay as you go + more
Free custom recruitment
Bulk participant messaging
Dedicated customer success
Unlimited team members
Team wallet
Custom onboarding
Custom
For volume research participant needs
Large research teams
Lowest Rate
Guarantee
Flexible
Payment terms
Managed service
Dedicated support team
24x7
Support
Compliance
Highest level
Everything in Essential + more
Lowest rate guarantee
Flexible payment terms
Dedicated support team
24x7 Support
Additional compliance
Plan details and comparisons
Powering research for the world’s best
Plan comparison
B2B audience
Participants are verified using Social, AI powered real-time fraud monitoring.
View every participant’s details such as location, expertise, work ex., education etc. before inviting them to a study.
Validation
User and teams
Support
Plan details
Pay as you go
Billed annually
Billed annually
Paid on submission
Paid on submission
Negotiable terms
Additional support
Integrations
Study live link
Study live link
Study live link
Paid add-ons
$20 per document
$12 per document
$12 per document
FAQs
How does the pricing work?
CleverX pricing is flexible and transparent. You can either choose a pay-as-you-go or essential subscription plan.
Pay-as-you-go is recommended for conducting one-off research studies or when you have very occasional participant recruitment needs.
Essential subscription plans are best suited for ongoing research participant needs. With the subscription plans you can save up to 33% on your research studies and it comes with additional benefits such as custom recruitment at no additional cost, dedicated support, ability to message 1:many participants, unlimited users and team onboarding etc. Learn more in the detailed plan comparison.
How does the credit system work?
When you subscribe to an essential plan, you can choose the number of credits you might need annually. These credits are consumed based on the type of research method you use.
As an example: For 1 successful response for an online survey, you will consume 1 credit. I.e. If you get 50 successful survey responses, 50 credits will be deducted from your plan.
Here’s how credit usage works for different research methods
Online surveys: 1 Credit
Unmoderated user test: 1 Credit
Moderated interview: 2 Credits
Moderated user test: 2 Credits
What happens when I exceed my plan credits?
When you exceed credits in your existing plan, The good news is that you will still be charged on the discounted credit rate offered in the same plan.
What happens to my credits if I don't consume them?
If you have any unconsumed credits in your plan at the end of the year, they will be rolled over to the next year when your existing or higher plan is renewed.
What happens to my credits if I don’t renew my plan?
Subscription plans are billed annually, If you decide to cancel or not renew your existing subscription we will provide you an additional month to renew or consume your remaining credits. However if you still have available credits after 13 months and the plan is not renewed, the remaining credits will be lost.
Are participant incentives included in the plan?
Incentives are not included in the price of Pay As You Go or Essential subscription plans.
However, all users can either use their credit, debit cards or wallet to pay participant incentives. Wallets are specifically used to top-up funds to make payments for studies across the team.
How do I know what the right participant incentive is for a study?
CleverX has an incentive recommendation algorithm built within the research workflows to help you with the participant incentive amount based on the specific study you are conducting.
Do the participants get paid 100% of their incentives?
Yes, CleverX is built on transparency. 100% of the incentive will be sent to a participant’s wallet and they can use it in the form of 2000+ gift cards, bank transfers, paypal, venmo or send to their favorite charity.
How can I make payments to subscribe to a plan?
All subscription plans are billed annually via credit or debit cards. If you need support to set up an invoicing option, contact Sharekh@CleverX.com
How do I cancel the plan?
You can cancel your annual subscription from your dashboard. However, If you decide to cancel or not renew your existing subscription we will provide you an additional month to renew or consume your remaining credits.
However if you still have available credits after 13 months and the plan is not renewed, unfortunately the remaining credits will be lost.