How DataOps expertise turned fragile data pipelines into a high-reliability backbone

19 data engineers

Experts mobilized

46% more reliable pipelines

Stability improvement

48-hour deployment

Rapid rollout

About our client

A US-based SaaS provider serving 8,000 enterprise customers. The platform processes 2B+ daily events across 300 microservices and stores 15PB of customer data. Rapid AI adoption exposed reliability gaps in data pipelines, straining a 200-person engineering org.

Industry
AI consulting - Data infrastructure & MLOps
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Objective

Modernize the data stack to support advanced AI workloads while improving reliability and lowering cost—without disrupting live products.

  • Migrate legacy systems to cloud-native architecture
  • Implement DataOps practices and end-to-end observability
  • Stand up scalable feature-engineering pipelines for ML
  • Reduce incidents and accelerate model development

The challenge

Fragile pipelines, manual operations, and a failed cloud migration left teams firefighting instead of building.

  • Legacy data pipelines failed 34% of the time (training delays)
  • Data quality issues affected 58% of ML models (customer complaints)
  • Prior cloud migration failed after $4.1M spend
  • Manual processing capped throughput at 100GB/hour
  • 47% duplicate datasets from absent governance
  • Infra costs 63% over budget (inefficient usage)

CleverX solution

CleverX assembled cloud, streaming, and DataOps specialists to rebuild the platform around event-driven patterns, product-oriented datasets, and automated quality controls.

Expert recruitment:

  • 19 consultants: 8 cloud architects, 6 DataOps specialists, 5 streaming experts
  • Avg 7 years at petabyte scale; Kubernetes, Spark, real-time processing
  • Multi-cloud and cost-optimization experience

Technical framework:

  • Event-driven architecture processing 10B events/day
  • Data mesh with 50 domain data products
  • Feature platform serving 1M features/sec
  • Data quality monitoring for 500 critical datasets

Quality protocols:

  • SLA monitoring with 99.9% uptime targets
  • Automated testing for all pipelines (unit + contract + e2e)
  • Full lineage for compliance/debugging
  • Disaster recovery with 30-minute RTO

Impact

Delivered in four sprints to minimize disruption while lifting stability, speed, and efficiency.

Weeks 1–2: Assessment & architecture

  • Reviewed 300 pipelines for optimization/migration paths
  • Designed cloud-native architecture cutting costs 40%
  • Staged migration plan to avoid downtime

Weeks 3–6: Platform implementation & migration

  • Deployed Kubernetes-based data platform with auto-scaling
  • Migrated 10TB/day flows with zero downtime
  • Built streaming pipelines (latency: hours → seconds)

Weeks 7–8: Automation & enablement

  • Automated 80% of pipeline deployment tasks
  • Trained 100 engineers on DataOps practices
  • Launched self-service data platform for 500 users

Week 9: Performance & cost

  • Optimized utilization (-$180K/month)
  • Caching reduced query times 75%
  • Cost allocation model for 50 business units

Result

Efficiency gains:

Automation and self-service compressed cycle times and sped delivery.

  • Pipeline build time cut 3 weeks → 3 days
  • Data processing costs down 42%
  • Feature engineering accelerated 65%
  • Data freshness improved 24h → 15 minutes

Quality improvements:

Reliability and data trust increased across ML and analytics.

  • 46% improvement in pipeline reliability
  • Data quality scores 61% → 89%
  • Incidents down 45 → 8 per month
  • ML training success 67% → 92%

Business impact:

Stability and speed translated into revenue and retention.

  • 5 new AI features launched, adding $3.2M revenue
  • Annual infra spend reduced $2.4M
  • Churn down 21% with higher reliability
  • Time-to-market for AI products faster by 8 weeks

Strategic advantages:

A platform designed to scale without linear cost growth.

  • Supports 10× growth at non-linear cost curve
  • 200 reusable pipelines accelerate future builds
  • Data marketplace enabling cross-team discovery/usage
  • DataOps framework adopted by 3 portfolio companies

Recognized by a major cloud partner for excellence in large-scale DataOps.

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