How DataOps expertise turned fragile data pipelines into a high-reliability backbone
19 data engineers
Experts mobilized
19 data engineers
Experts mobilized
46% more reliable pipelines
Stability improvement
48-hour deployment
Rapid rollout
About our client
A US-based SaaS provider serving 8,000 enterprise customers. The platform processes 2B+ daily events across 300 microservices and stores 15PB of customer data. Rapid AI adoption exposed reliability gaps in data pipelines, straining a 200-person engineering org.
Industry
Objective
Modernize the data stack to support advanced AI workloads while improving reliability and lowering cost—without disrupting live products.
- Migrate legacy systems to cloud-native architecture
- Implement DataOps practices and end-to-end observability
- Stand up scalable feature-engineering pipelines for ML
- Reduce incidents and accelerate model development
The challenge
Fragile pipelines, manual operations, and a failed cloud migration left teams firefighting instead of building.
- Legacy data pipelines failed 34% of the time (training delays)
- Data quality issues affected 58% of ML models (customer complaints)
- Prior cloud migration failed after $4.1M spend
- Manual processing capped throughput at 100GB/hour
- 47% duplicate datasets from absent governance
- Infra costs 63% over budget (inefficient usage)
CleverX solution
CleverX assembled cloud, streaming, and DataOps specialists to rebuild the platform around event-driven patterns, product-oriented datasets, and automated quality controls.
Expert recruitment:
- 19 consultants: 8 cloud architects, 6 DataOps specialists, 5 streaming experts
- Avg 7 years at petabyte scale; Kubernetes, Spark, real-time processing
- Multi-cloud and cost-optimization experience
Technical framework:
- Event-driven architecture processing 10B events/day
- Data mesh with 50 domain data products
- Feature platform serving 1M features/sec
- Data quality monitoring for 500 critical datasets
Quality protocols:
- SLA monitoring with 99.9% uptime targets
- Automated testing for all pipelines (unit + contract + e2e)
- Full lineage for compliance/debugging
- Disaster recovery with 30-minute RTO
Impact
Delivered in four sprints to minimize disruption while lifting stability, speed, and efficiency.
Weeks 1–2: Assessment & architecture
- Reviewed 300 pipelines for optimization/migration paths
- Designed cloud-native architecture cutting costs 40%
- Staged migration plan to avoid downtime
Weeks 3–6: Platform implementation & migration
- Deployed Kubernetes-based data platform with auto-scaling
- Migrated 10TB/day flows with zero downtime
- Built streaming pipelines (latency: hours → seconds)
Weeks 7–8: Automation & enablement
- Automated 80% of pipeline deployment tasks
- Trained 100 engineers on DataOps practices
- Launched self-service data platform for 500 users
Week 9: Performance & cost
- Optimized utilization (-$180K/month)
- Caching reduced query times 75%
- Cost allocation model for 50 business units
Result
Efficiency gains:
Automation and self-service compressed cycle times and sped delivery.
- Pipeline build time cut 3 weeks → 3 days
- Data processing costs down 42%
- Feature engineering accelerated 65%
- Data freshness improved 24h → 15 minutes
Quality improvements:
Reliability and data trust increased across ML and analytics.
- 46% improvement in pipeline reliability
- Data quality scores 61% → 89%
- Incidents down 45 → 8 per month
- ML training success 67% → 92%
Business impact:
Stability and speed translated into revenue and retention.
- 5 new AI features launched, adding $3.2M revenue
- Annual infra spend reduced $2.4M
- Churn down 21% with higher reliability
- Time-to-market for AI products faster by 8 weeks
Strategic advantages:
A platform designed to scale without linear cost growth.
- Supports 10× growth at non-linear cost curve
- 200 reusable pipelines accelerate future builds
- Data marketplace enabling cross-team discovery/usage
- DataOps framework adopted by 3 portfolio companies
Recognized by a major cloud partner for excellence in large-scale DataOps.
Discover how CleverX can streamline your B2B research needs
Book a free demo today!
Trusted by participants
Dimitris Bouskos
Freelance Illustrator and Motion Graphics Artist
CleverX connected us with experts providing accurate and fast results with an emphasis on creative problem solving.
Deanna Liu
Associate Manager, User Acquisition & Paid Media
I was referred to CleverX by a former co-worker of mine and getting work opportunities through CleverX has been nothing but easy and straightforward. It's been a pleasure :)
Alex R.
Media Director | Planning and Activation
CleverX is very easy to use. Other professionals you collaborate with are very responsive about any questions I had and made this process of getting the work done extremely simple and fun.
Gary Cave
Manager of Data Analytics
The CleverX community team is great to work with! I get invited for quality work opportunities and projects all the time. Also, shoutout to their team who are super responsive.
Nick Fung
Digital Marketing Analyst - PPC
CleverX has been an amazing platform to be on. The work opportunities are unique, great and thorough. It’s a great way to be involved especially with the work from home setting. Two thumbs up!
Arthur Binder
Director of Programmatic
I've completed multiple projects on different topics from my industry. I've found the platform to be very easy and safe to use. I would continue to provide support and insights using CleverX.
Jessica Lewis
Lead Consultant, Director of CRM & Strategy
I've had a great experience with CleverX. The projects are very easy to take and relevant to my industry. I will definitely be back for more!
James C.
Digital Strategist
Very easy and intuitive platform to use. Everyone I have worked with is extremely helpful. Really straightforward from start to finish.
Dimitris Bouskos
Freelance Illustrator and Motion Graphics Artist
CleverX connected us with experts providing accurate and fast results with an emphasis on creative problem solving.
Deanna Liu
Associate Manager, User Acquisition & Paid Media
I was referred to CleverX by a former co-worker of mine and getting work opportunities through CleverX has been nothing but easy and straightforward. It's been a pleasure :)
Alex R.
Media Director | Planning and Activation
CleverX is very easy to use. Other professionals you collaborate with are very responsive about any questions I had and made this process of getting the work done extremely simple and fun.
Gary Cave
Manager of Data Analytics
The CleverX community team is great to work with! I get invited for quality work opportunities and projects all the time. Also, shoutout to their team who are super responsive.