How an AI firm improved content moderation with 32% better evasion prevention
20 content safety experts
Specialists mobilized
20 content safety experts
Specialists mobilized
32% evasion prevention
Improved attack resistance
48-hour implementation
Rapid expert deployment
About our client
A prominent US-based AI consulting firm that builds content moderation solutions for social media platforms and online communities. Their systems protect over 100 million users daily from harmful content while preserving legitimate expression across diverse cultural contexts.
Industry
Objective
The firm needed to stress-test its content moderation AI against sophisticated evasion attempts. Malicious actors were constantly finding new ways to spread harmful content through coded language, multimedia tricks, and context manipulation-areas where automated systems often fail.
- Expose weaknesses in the AI's detection boundaries
- Validate performance against coded and context-based evasion
- Ensure multimodal resilience across text, image, and video content
The challenge
Content moderation requires balancing safety with freedom of expression. While the AI could handle known patterns, it struggled against creative workarounds that evolved faster than detection rules.
- Harmful content creators used increasingly subtle evasion tactics
- Context-dependent content required nuanced classification
- Coordinated campaigns exploited innocent-looking material
- Visual manipulation bypassed image recognition models
- Cultural differences complicated universal enforcement
- Previous testing missed emerging creative threats
CleverX solution
CleverX mobilized a network of trust and safety veterans and cultural experts to design adversarial tests replicating real-world evasion strategies.
Expert recruitment:
- Former trust and safety professionals from major platforms
- Linguistic experts understanding coded language and dog whistles
- Digital forensics specialists familiar with content manipulation techniques
- Cultural consultants from diverse backgrounds understanding context nuances
Adversarial testing framework:
- Development of evasion techniques mimicking real bad actor strategies
- Creation of borderline content testing system boundaries
- Design of coordinated campaign simulations
- Testing of multimodal attacks combining text, image, and video
Validation methodology:
- Systematic cataloging of successful evasion methods
- Risk scoring for different types of content policy violations
- Assessment of false positive impact on legitimate content
- Regular updates based on emerging threat patterns
Impact
The testing program was rolled out in carefully staged phases, ensuring continuous improvement with expert oversight.
Week 1: Expert team familiarized with platform policies and current detection capabilities
Weeks 2-4: Development of comprehensive adversarial test cases across content types
Weeks 5-7: Intensive testing revealing system vulnerabilities and blind spots
Weeks 8-10: Iterative improvements and validation of enhanced detection
The red teaming exercise revealed how seemingly harmless content could be weaponized through coded language, coordinated campaigns, or subtle context shifts-highlighting the need for more sophisticated detection.
Result
Detection improvements:
Expert adversarial input sharpened the AI's ability to identify nuanced and evolving content threats.
- Better recognition of coded language and evolving slang
- Improved understanding of context-dependent harmful content
- Enhanced detection of coordinated inauthentic behavior
- More robust image and video manipulation detection
Safety enhancements:
The strengthened system improved platform safety while protecting user rights.
- Reduced spread of harmful content through early detection
- Better protection of vulnerable user groups
- Improved handling of borderline content cases
- Faster response to emerging threat patterns
Platform health:
The improvements boosted trust across user, moderator, and advertiser communities.
- Maintained freedom of expression while improving safety
- Reduced moderator exposure to harmful content
- Better user trust through consistent policy enforcement
- Improved advertiser confidence in brand safety
Operational excellence:
Validated improvements streamlined moderation workflows and reduced errors.
- More efficient use of human review resources
- Reduced appeals from incorrectly flagged content
- Better documentation for policy development
- Improved cross-platform threat intelligence sharing
This implementation received recognition from an online safety organization for advancing content moderation through adversarial testing.
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Trusted by participants
Dimitris Bouskos
Freelance Illustrator and Motion Graphics Artist
CleverX connected us with experts providing accurate and fast results with an emphasis on creative problem solving.
Deanna Liu
Associate Manager, User Acquisition & Paid Media
I was referred to CleverX by a former co-worker of mine and getting work opportunities through CleverX has been nothing but easy and straightforward. It's been a pleasure :)
Alex R.
Media Director | Planning and Activation
CleverX is very easy to use. Other professionals you collaborate with are very responsive about any questions I had and made this process of getting the work done extremely simple and fun.
Gary Cave
Manager of Data Analytics
The CleverX community team is great to work with! I get invited for quality work opportunities and projects all the time. Also, shoutout to their team who are super responsive.
Nick Fung
Digital Marketing Analyst - PPC
CleverX has been an amazing platform to be on. The work opportunities are unique, great and thorough. It’s a great way to be involved especially with the work from home setting. Two thumbs up!
Arthur Binder
Director of Programmatic
I've completed multiple projects on different topics from my industry. I've found the platform to be very easy and safe to use. I would continue to provide support and insights using CleverX.
Jessica Lewis
Lead Consultant, Director of CRM & Strategy
I've had a great experience with CleverX. The projects are very easy to take and relevant to my industry. I will definitely be back for more!
James C.
Digital Strategist
Very easy and intuitive platform to use. Everyone I have worked with is extremely helpful. Really straightforward from start to finish.
Dimitris Bouskos
Freelance Illustrator and Motion Graphics Artist
CleverX connected us with experts providing accurate and fast results with an emphasis on creative problem solving.
Deanna Liu
Associate Manager, User Acquisition & Paid Media
I was referred to CleverX by a former co-worker of mine and getting work opportunities through CleverX has been nothing but easy and straightforward. It's been a pleasure :)
Alex R.
Media Director | Planning and Activation
CleverX is very easy to use. Other professionals you collaborate with are very responsive about any questions I had and made this process of getting the work done extremely simple and fun.
Gary Cave
Manager of Data Analytics
The CleverX community team is great to work with! I get invited for quality work opportunities and projects all the time. Also, shoutout to their team who are super responsive.