User Research
Design thinking research methods for each phase
Most teams apply the wrong research methods at the wrong design thinking phase. Here is the phase-by-phase toolkit that keeps your process on track.
Blog
Insights on expert networks, market research, UX research, and AI training from the CleverX team.
User Research
390 articles
Page 26
User Research
Jobs-to-be-done research: a JTBD interview guide
Why do users really switch products? JTBD research surfaces the moment, the emotion, and the job that standard user interviews almost always miss.
User Research
Best customer research tools in 2026: 12 platforms for every research method
Hotjar has been the default behavior analytics tool for UX and product teams for years. Heatmaps, session recordings, funnel analysis, basic surveys ? it covers the fundamentals of understanding how users navigate digital products. But it has a ceiling.
User Research
UserTesting vs CleverX: which platform fits your research?
UserTesting dominates consumer usability. CleverX was built for B2B professionals. So which one actually fits the research your team runs?
User Research
Maximizing user experience with the usability scale
The System Usability Scale transforms vague impressions about ease of use into numerical scores enabling comparison and improvement tracking. Learn how to measure usability systematically and make evidence-based design decisions.
User Research
UX research trends 2026: How AI is transforming user research
AI is transforming the research landscape, automating tasks that once took hours and redefining how research is conducted.
User Research
AI research tools: 10 best platforms for data analysis and insights
The 10 best AI research tools for 2026, compared by how they analyze interviews, surveys, and feedback, plus which platform fits your team and budget.
User Research
How to do usability testing: methods and step-by-step guide
Usability testing reveals how users interact with products and where they struggle. This guide covers methods, planning steps, and execution strategies for effective testing.
User Research
Usability testing tools for consumer products: 10 best
Consumer products lose customers in seconds. These 10 usability testing platforms show you exactly where, and how to fix it.
User Research
Prototype testing guide: methods, tips, and best practices
Are you testing prototypes at the right fidelity? The method mismatch is the most common reason prototype research produces misleading results.
User Research
How to recruit B2B research participants
Recruiting B2B research participants requires different strategies than consumer recruitment. Discover proven methods for finding business decision-makers.
User Research
How to recruit consumer research participants: complete B2C recruitment guide
Recruiting consumer research participants requires strategic sourcing, clear screening, and targeted outreach. This guide covers proven methods to find quality shoppers and retail customers for your studies.