User Research
Moderated vs unmoderated usability testing: which to use
Choosing the wrong usability testing method gives you data that cannot answer your actual question. Here is how to pick the right approach every time.
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Insights on expert networks, market research, UX research, and AI training from the CleverX team.
User Research
395 articles
Page 26
User Research
Guerrilla usability testing: a practical guide
No budget, no recruiter, no lab. Guerrilla usability testing can surface real design problems in a single afternoon. Here is when it actually works.
User Research
UX research: what it is, methods, and how to start
Most product teams ship on assumptions. UX research is the discipline that replaces guesswork with direct evidence from real users.
User Research
Five-second testing: measure first impressions fast
Most users decide to stay or leave a page in seconds. Find out if your design passes the five-second test before you lose them.
User Research
Customer discovery interviews: a step-by-step guide
Most teams skip discovery and build the wrong thing. Here is how to run customer discovery interviews that surface real problems before you commit.
User Research
Design thinking research methods for each phase
Most teams apply the wrong research methods at the wrong design thinking phase. Here is the phase-by-phase toolkit that keeps your process on track.
User Research
Jobs-to-be-done research: a JTBD interview guide
Why do users really switch products? JTBD research surfaces the moment, the emotion, and the job that standard user interviews almost always miss.
User Research
Best customer research tools in 2026: 12 platforms for every research method
Hotjar has been the default behavior analytics tool for UX and product teams for years. Heatmaps, session recordings, funnel analysis, basic surveys ? it covers the fundamentals of understanding how users navigate digital products. But it has a ceiling.
User Research
UserTesting vs CleverX: which platform fits your research?
UserTesting dominates consumer usability. CleverX was built for B2B professionals. So which one actually fits the research your team runs?
User Research
Maximizing user experience with the usability scale
The System Usability Scale transforms vague impressions about ease of use into numerical scores enabling comparison and improvement tracking. Learn how to measure usability systematically and make evidence-based design decisions.
User Research
UX research trends 2026: How AI is transforming user research
AI is transforming the research landscape, automating tasks that once took hours and redefining how research is conducted.
User Research
AI research tools: 10 best platforms for data analysis and insights
The 10 best AI research tools for 2026, compared by how they analyze interviews, surveys, and feedback, plus which platform fits your team and budget.