Recruitment
We recruit your hard-to-reach participants. It's included.
Describe the people you need. For professional audiences, our team finds, verifies, screens and schedules them, and replaces no-shows. It's part of the credit price, not an extra.
The people you most need to hear from are rarely waiting on a panel. They're busy doing their jobs. So for professional studies, we don't stop at a database search. Our team goes and finds them.
How it works
01
Tell us who you need
Describe them the way you would to a colleague: what they do, the kind of company they work at, how senior they are and where they're based. Add screener questions if you have them.
02
We find them
We start with our verified participants. When the right people aren't there, our recruitment team sources them directly against your brief.
03
We check every person
Each candidate is checked against your criteria and answers your screener before they're approved. People who don't fit never reach your study.
04
You run the study
For interviews, we schedule sessions around your calendar. If someone doesn't show up, we find a replacement. If your timeline can't wait, the credits for that place come back to you.
Three ways to reach the right people
Professionals
Our recruitment team finds, verifies, screens and schedules them for you. It's included in the price of each professional response.
Consumers
We reach consumers through our panel partnerships, targeted to your criteria, at consumer rates.
Your own audience
Invite your customers or users with a link. Reward them through CleverX, or do it yourself.
What you don't pay for
No-shows
If someone doesn't turn up, it doesn't use your credits.
Incomplete responses
People who drop out part way through aren't charged.
Responses you reject
If a response doesn't meet your bar, reject it and it won't count toward your study.
Places left unfilled
When the study closes, credits for places that weren't filled come back to your account.
Recruitment is part of the price of each professional response, with no separate recruitment fee.
See pricingRecruitment questions
Who can you recruit?
Professionals by role, industry, seniority, company size and country. Consumers through our panel partnerships. And your own customers or users, invited with a link.
Is recruitment really included?
Yes, for professional studies. Finding, verifying, screening and scheduling people are part of the price of each professional response, with no separate recruitment fee. Consumer studies and your own audience have their own rates on the pricing page.
What happens if someone doesn't show up?
You aren't charged for no-shows. On professional studies, our team finds a replacement, and if your timeline can't wait, the credits for that place come back to you.
Are participant incentives included?
No, they are separate from credits. We recommend an amount, you set it, and we pay participants for you. On professional studies and your own audience, 100% goes to the participant. On consumer studies it covers their reward and the cost of reaching them through our panel partnerships.
Can I use my own screener?
Yes. Add your own screener questions, or let the AI study builder draft them from what you tell it about the people you need.
What does Enterprise add?
A dedicated research partner who checks feasibility and reviews your screener before a professional study goes live.
Tell us who you need to hear from.
Describe them in plain words, and our team takes it from there.