Insights on expert networks, market research, UX research, and AI training from the CleverX team.
Remote research is the default now, but it introduces its own set of challenges. This covers everything from platform setup and participant prep to moderation techniques and no-show management, so remote studies produce the same quality as in-person work.
Guerrilla testing is informal usability research done with whoever is available, no recruitment, no budget, no scheduling overhead. It is not a replacement for structured research, but it is substantially better than shipping without any user feedback at all.
UX research connects product teams to the people they build for. This covers what researchers actually do, why it matters, the core methods, and how to start if your team is just getting going.
Five-second testing shows participants a design for five seconds and asks what they remember. It is one of the fastest ways to validate whether a page communicates the right message before users decide to stay or leave.
Customer discovery interviews surface the problems worth solving before you commit to building anything. This covers the full process: who to recruit, how to structure the conversation, which questions produce reliable data, and how to analyze what you hear.
Design thinking research is not one-size-fits-all. Each phase calls for different methods: generative exploration at the start, synthesis in the middle, evaluative testing at the end. This maps the right research activities to each phase.
JTBD research doesn't ask users what they think of your product. It asks why they decided to change their behavior in the first place. The switch interview structure, job statement framework, and analysis approach covered here produce insight that standard user interviews rarely surface.
UserTesting and CleverX compete for the same research program budgets but were built around different assumptions about what research programs need most. Here is how they differ on panel depth, AI capabilities, pricing, and B2B research fit.
Rigorous research presented poorly changes nothing. This covers how to structure a readout for different audiences, which evidence lands and which doesn't, how to handle the N=5 objection, and how to make sure findings lead to action.
Most research teams can't keep up with the demand from product, design, and engineering. Research democratization solves that: but only when built on the right infrastructure. This covers the full implementation: who should run what, how to train non-researchers, and how to keep quality consistent at scale.
Learn essential market research strategies to analyze customers, competitors, and trends, enabling smarter decisions and reducing business risk.
Organizations that conduct systematic market research outperform competitors relying on intuition. Master the methods and frameworks that transform market intelligence into competitive advantage and informed strategic decisions.